Customer Service Representative - Overnight Shift Patient Registration

Cloudmed

Park City, UT, United States
Base: $15.50 - $23.21 ph; bonus/equity: not specif...
Answering phones
Working on computers
Collecting information accurately
As our Customer Service Representative, you’ll work to help our patients check into the hospital

Job Summary

  • As our Customer Service Representative, you’ll work to help our patients check into the hospital.
  • You’ll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.
  • We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.

Matching Summary

As our Customer Service Representative, you’ll work to help our patients check into the hospital.

Salary

Base: $15.50 - $23.21 per hour; Bonus/Equity: Not specified; Benefits: competitive benefits package

Skills & Requirements

Must-have

  • answering phones
  • working on computers
  • collecting information accurately
  • listening with compassion
  • multi-tasker
  • quick study with technology

Nice-to-have

  • launch healthcare career
  • ease their anxiety
  • build rapport in real time
  • expect the unexpected

Key Requirements

  • High School Diploma or GED
  • Excellent customer service experience
  • 1 year medical environment experience
  • up to date on all vaccinations
  • pass a drug test
  • pass a background check

Work Rights

Not specified

Tailored Resume

Cover Letter