Product Support Engineer

Adyen Payments

Chicago, United States
Base: $80,000 - $105,000; bonus/equity: not specif...
On-site
Technical troubleshooting
Api troubleshooting experience
Merchant support cases
You will directly support Adyen’s merchants on highly technical troubleshooting

Job Summary

  • You will directly support Adyen’s merchants on highly technical troubleshooting.
  • Your work will have a direct impact on our merchants’ ability to take payments and further grow their business.
  • You will be a key source of knowledge on the Adyen platform and APIs, the underlying web-stack technologies, and industry-standard integration methods and best practices.

Matching Summary

You will directly support Adyen’s merchants on highly technical troubleshooting.

Salary

Base: $80,000 - $105,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • technical troubleshooting
  • API troubleshooting experience
  • merchant support cases
  • knowledge of Adyen platform
  • web-stack technologies
  • payments industry knowledge

Nice-to-have

  • Postman experience
  • HTML/CSS knowledge
  • JavaScript knowledge
  • Java knowledge
  • SQL knowledge
  • PHP knowledge
  • Magento functional understanding
  • SFCC functional understanding
  • Adobe Commerce functional understanding

Key Requirements

  • Experience working directly with merchants
  • Strong verbal and written communication skills
  • Self-driven and flexible
  • Ability to deal with ambiguity
  • STEM degree preferred
  • Computer Science degree preferred

Work Rights

Must be work authorized in the United States

Tailored Resume

Cover Letter