Quality Engineer-customer Support

Hon Hai Precision Industry Co Ltd.

Houston, TX, United States
On-site
5+ years experience with liquid cooling systems
Root cause analysis (rca) expertise
Experience managing rma processes
This role combines quality engineering and customer support with a strong focus on resolving issues related to liquid cooling systems

Job Summary

  • This role combines quality engineering and customer support with a strong focus on resolving issues related to liquid cooling systems.
  • The position is responsible for conducting Root Cause Analysis, diagnosing system failures, and implementing corrective solutions.
  • Foxconn is committed to environmental sustainability and innovation in emerging industries like electric vehicles and robotics.

Matching Summary

This role combines quality engineering and customer support with a strong focus on resolving issues related to liquid cooling systems.

Skills & Requirements

Must-have

  • 5+ years experience with liquid cooling systems
  • Root Cause Analysis (RCA) expertise
  • Experience managing RMA processes
  • Proficiency in Six Sigma methodologies
  • Knowledge of ISO 9001 standards

Nice-to-have

  • Bilingual Mandarin and English skills
  • Familiarity with copper and aluminum materials
  • Willingness to travel domestically and internationally
  • Experience with AI and semiconductor technologies

Key Requirements

  • Bachelor's degree in Mechanical Engineering or related field
  • 5+ years in customer support and relations
  • 5+ years in quality or manufacturing environments
  • Proficiency in Eight Disciplines Problem Solving (8D)
  • Proficiency in Failure Mode and Effects Analysis (FMEA)

Work Rights

Not specified

Tailored Resume

Cover Letter