Patient Liaison Program Coordinator - Skilled Nursing Facility (snf)
Cleveland Clinic
Independence, Ohio, US
Hybrid
Skilled nursing facility operations
Patient experience enhancement
Interdisciplinary team collaboration
The Patient Liaison Program Coordinator will play a key role in developing and advancing programs that prioritize continuous service improvement, remove barriers to care, and enhance the overall patient experience
Job Summary
The Patient Liaison Program Coordinator will play a key role in developing and advancing programs that prioritize continuous service improvement, remove barriers to care, and enhance the overall patient experience.
This role requires a strong understanding of the administrative and operational functions of a Skilled Nursing Facility (SNF), including skilled stay criteria and regulatory requirements.
The coordinator collaborates closely with interdisciplinary teams and key administrative stakeholders such as MDS nurses, admissions, and social work to ensure seamless communication, care coordination, and successful patient transitions.
Matching Summary
The Patient Liaison Program Coordinator will play a key role in developing and advancing programs that prioritize continuous service improvement, remove barriers to care, and enhance the overall patient experience.
Skills & Requirements
Must-have
skilled nursing facility operations
patient experience enhancement
interdisciplinary team collaboration
patient advocacy and support
barrier removal for care
Nice-to-have
proactive relationship building
hands-on involvement
trusted resource and connector
continuous service improvement
Key Requirements
Associate's Degree or 5 years of experience
3 years of related experience
Comfortable transitioning away from direct patient care