Assistant Manager, Customer And Channel Communications (diy Initiative)

Prudential

Not specified (assumed to be hybrid based on industry standards).
Customer engagement campaigns
Channel promotion strategies
Develop customer-facing toolkits
Prudential is seeking an Assistant Manager for Customer and Channel Communications to drive the development and implementation of initiatives promoting DIY services. The ideal candidate will have a strong background in customer engagement, marketing, and communications, with significant experience in managing campaigns, particularly in the financial services sector

Job Summary

  • This position will drive the development and implementation of customer and channel initiatives in promoting DIY services.
  • Through development of personalized communications, seamless training and incentive programs, this role empowers customers and agents to go digital and fully utilize our DIY offerings.
  • Prudential is an equal opportunity employer and encourages diversity and inclusion.

Matching Summary

Match Score: 85

Prudential is seeking an Assistant Manager for Customer and Channel Communications to drive the development and implementation of initiatives promoting DIY services. The ideal candidate will have a strong background in customer engagement, marketing, and communications, with significant experience in managing campaigns, particularly in the financial services sector.

Skills & Requirements

Must-have

  • customer engagement campaigns
  • channel promotion strategies
  • develop customer-facing toolkits
  • manage incentive programs
  • collect and analyze channel feedback
  • monitor and report campaign results

Nice-to-have

  • partners for every life
  • protectors for every future
  • diversity is celebrated
  • inclusion assured
  • connect, grow, and succeed

Key Requirements

  • Bachelor's degree in Communications/ Marketing/ Business
  • 5+ years of working experience
  • Proficiency in marketing analytics
  • Excellent command of English and Chinese

Work Rights

Not specified

Tailored Resume

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