Customer Service Representative

Island Trees Veterinary Hospital

Topeka, KS, United States
Professional phone etiquette
Handle multiple phone lines
Accept payments and manage cash drawer
As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression

Job Summary

  • As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression.
  • We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
  • Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.

Matching Summary

As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression.

Skills & Requirements

Must-have

  • Professional phone etiquette
  • Handle multiple phone lines
  • Accept payments and manage cash drawer
  • Maintain client and pet records
  • Work weekends and holidays

Nice-to-have

  • Compassionate and empathetic client interaction
  • Calm under emergency situations
  • Adaptable to multiple situations

Key Requirements

  • HS Diploma or educational equivalent
  • One year of customer service experience
  • Experience with Veterinary Electronic Medical Records
  • Knowledge of veterinary medical terminology

Work Rights

Not specified

Tailored Resume

Cover Letter