Application Support Specialist

Service Stream

Melbourne, VIC, Australia
Hybrid
Level 2/3 enterprise application support
Itil processes and service management
Servicenow administration and itsm
You will play a critical role in supporting, maintaining, and continuously improving a suite of business critical applications across Service Stream’s national operations

Job Summary

  • You will play a critical role in supporting, maintaining, and continuously improving a suite of business critical applications across Service Stream’s national operations.
  • This full-time, permanent opportunity (hybrid, with three days in the office) is ideal for technically strong, proactive professionals who thrive in complex enterprise environments.
  • Service Stream is an equal opportunity ASX‑listed business that develops and operates Australia’s essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries.

Matching Summary

You will play a critical role in supporting, maintaining, and continuously improving a suite of business critical applications across Service Stream’s national operations.

Skills & Requirements

Must-have

  • Level 2/3 enterprise application support
  • ITIL processes and service management
  • ServiceNow administration and ITSM
  • Troubleshooting and problem-solving capability
  • Data loads and onboarding support
  • Change, release, and deployment processes

Nice-to-have

  • Agile methodologies and cross-functional teams
  • SAP or SuccessFactors experience
  • Continuous improvement initiatives
  • Simplifying technical concepts for business users

Key Requirements

  • Australian Citizen
  • Degree in Information Systems, Computer Science, or equivalent
  • ITIL or ServiceNow certifications (highly regarded)
  • Experience in large-scale or regulated environments

Work Rights

Australian Citizen required

Tailored Resume

Cover Letter