Soft Service Specialist

JLL

Ewing Township, NJ, US
Base: 66,100.00 usd; bonus/equity: not specified; ...
Soft services vendor management
Quality assurance programs
Customer experience focus
The Soft Services Specialist will provide soft services planning and operations support, focusing on prime customer experience and supporting vendor services

Job Summary

  • The Soft Services Specialist will provide soft services planning and operations support, focusing on prime customer experience and supporting vendor services.
  • This role enables operational efficiency by supporting meetings, facilities, and business operations, while striving towards innovation and lowering cost of delivery.
  • JLL offers a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health, including a 401(k) plan with matching company contributions.

Matching Summary

The Soft Services Specialist will provide soft services planning and operations support, focusing on prime customer experience and supporting vendor services.

Salary

Base: 66,100.00 USD; Bonus/Equity: Not specified; Benefits: 401(k) plan with matching company contributions, Comprehensive Medical, Dental & Vision Care, Paid parental leave at 100% of salary, Paid Time Off and Company Holidays, Early access to earned wages through Daily Pay

Skills & Requirements

Must-have

  • Soft services vendor management
  • Quality assurance programs
  • Customer experience focus
  • Vendor contract compliance
  • CMMS work request management

Nice-to-have

  • Service Level Agreements
  • Key Performance Indicators
  • Client service-oriented attitude
  • Team player
  • Innovation of services

Key Requirements

  • 5 years of experience in soft service and vendor compliance
  • 5 years financial experience
  • Valid driver's license
  • Proficient with Microsoft Office programs

Work Rights

Authorized to work in the United States without sponsorship

Tailored Resume

Cover Letter