Basic understanding of financial services industry
Knowledge of branch insurance operations
This role supports the launch of Prudential Health India, a zero-to-one greenfield health insurance company combining global expertise with local technology solutions
Job Summary
This role supports the launch of Prudential Health India, a zero-to-one greenfield health insurance company combining global expertise with local technology solutions.
The Branch Service Associate will manage day-to-day branch functioning, including premium collection, policy servicing, claim requests, and regulatory compliance.
Candidates must be adaptable to evolving customer expectations and capable of driving digital platform adoption while contributing to revenue through cross-selling.
Matching Summary
This role supports the launch of Prudential Health India, a zero-to-one greenfield health insurance company combining global expertise with local technology solutions.
Skills & Requirements
Must-have
Bachelor's degree from recognized institute
Basic understanding of financial services industry
Knowledge of branch insurance operations
Experience managing insurance operations
Ability to navigate rapidly changing technology
Nice-to-have
Obsessed with providing customer delight moments
Thrive in fast-paced hyper-growth environment
Passionate about consumer-centric ideas
Experience improving customer experience through operations
Proven track record in complex business environments
Key Requirements
Up to 3 years domain experience in health, life, general insurance, banking, or NBFCs
Bachelor's degree required
Understanding of statutory and regulatory requirements