As a Patient Service Representative with Northwest Urgent Care in Tucson, AZ, you’ll join a team and be a part of a culture that's dedicated to providing top quality care to our patients
Job Summary
As a Patient Service Representative with Northwest Urgent Care in Tucson, AZ, you’ll join a team and be a part of a culture that's dedicated to providing top quality care to our patients.
The Patient Services Representative supports the daily operations of the urgent care center through effective communication, customer service, and administrative accuracy.
Our full-time employees enjoy a robust benefits package which may include health insurance, 401(k), licensure/certification reimbursement, tuition reimbursement, and student loan assistance for eligible roles.
Matching Summary
As a Patient Service Representative with Northwest Urgent Care in Tucson, AZ, you’ll join a team and be a part of a culture that's dedicated to providing top quality care to our patients.
Skills & Requirements
Must-have
Patient registration and insurance verification
EMR systems proficiency
Customer service in fast-paced setting
Scheduling and appointment coordination
Payment collection and posting
Multi-line phone handling
Nice-to-have
Ability to multitask and problem-solve
Effective communication with clinical teams
Maintaining confidentiality and compliance
Travel to other urgent care locations
Key Requirements
1-2 years customer service or healthcare front office experience
Prior clinic or urgent care experience preferred
Ability to work 12-hour shifts including weekends and holidays