Senior Swat Support Engineer (10am To 7pm Schedule)

Nillask

Costa Rica, Costa Rica
Fully remote
2+ years experience with erp applications
4+ years in customer support
Ability to work 10 am to 7 pm schedule
The SWAT Support Team focuses on improving customer performance and experience

Job Summary

  • The SWAT Support Team focuses on improving customer performance and experience.
  • As a SWAT Support Analyst, you will troubleshoot and resolve technical issues.
  • Workday promotes a culture of integrity, empathy, and collaboration.

Matching Summary

The SWAT Support Team focuses on improving customer performance and experience.

Skills & Requirements

Must-have

  • 2+ years experience with ERP applications
  • 4+ years in customer support
  • Ability to work 10 am to 7 pm schedule

Nice-to-have

  • Experience in Workday Support role
  • Excellent analytical and problem-solving skills
  • Team player in a dynamic environment

Key Requirements

  • Experience with HCM, Payroll, or Financials ERP
  • Ability to participate in on-call rotation
  • Excellent verbal and written communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter