Operations Manager

Marriott Vacations Worldwide

Base: $30.29 hourly ($63,000-$69,000 annual); bonu...
4 years guest services experience
High school diploma or ged
2-year degree in hospitality
This position leads the operations team by translating goals related to guest tracking and productivity while fostering a culture of empowerment and continuous improvement

Job Summary

  • This position leads the operations team by translating goals related to guest tracking and productivity while fostering a culture of empowerment and continuous improvement.
  • The role involves managing property operations functions including publishing guest satisfaction results, handling associate concerns proactively, and assisting with scheduling against occupancy goals.
  • Employees receive comprehensive benefits including medical/dental/vision insurance, paid time off, 401(k) retirement savings, and travel discounts through Marriott Vacations Worldwide.

Matching Summary

This position leads the operations team by translating goals related to guest tracking and productivity while fostering a culture of empowerment and continuous improvement.

Salary

Base: $30.29 hourly ($63,000-$69,000 annual); Bonus/Equity: Not specified; Benefits: Medical/Dental/Vision, PTO, 401(k), Tuition Reimbursement

Skills & Requirements

Must-have

  • 4 years guest services experience
  • High school diploma or GED
  • 2-year degree in Hospitality
  • Team leadership and motivation
  • Guest satisfaction analysis

Nice-to-have

  • Passion for providing service
  • Continuous improvement mindset
  • Empowerment and teamwork culture
  • Proactive problem solving skills
  • Cross-training capabilities

Key Requirements

  • 4 years experience in guest services or housekeeping
  • High school diploma or GED required
  • OR 2-year degree in Resort/Restaurant Management
  • Experience in front desk or related areas

Work Rights

Not specified

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