Training allowance: s$2,400 pm; sign-on bonus: s$5...
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24/7 rotating shift schedule including nights
Strong verbal communication skills under pressure
Meticulous data entry accuracy during live calls
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Terra Systems Pte Ltd is seeking Hotline Call Agents for a National Crisis & Emergency Hotline Operations Centre, targeting mature mid-career individuals aged 40 and above. This 4-month traineeship includes structured training and the potential for permanent employment upon successful completion.
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Job Summary
This role supports a National Crisis & Emergency Hotline Operations Centre as part of a structured 4-month traineeship for mid-career individuals.
Successful completion of the mandatory training and attachment leads to full-time permanent employment with Terra Systems.
Trainees receive a monthly allowance of S$2,400 plus a one-time sign-on bonus of S$500 upon successful completion of all training requirements.
Matching Summary
Match Score: 75
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Terra Systems Pte Ltd is seeking Hotline Call Agents for a National Crisis & Emergency Hotline Operations Centre, targeting mature mid-career individuals aged 40 and above. This 4-month traineeship includes structured training and the potential for permanent employment upon successful completion.
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Salary
Training Allowance: S$2,400 per month; Sign-On Bonus: S$500 upon completion; Post-MCPP: Attractive salary with shift allowance and variable component
Skills & Requirements
Must-have
24/7 rotating shift schedule including nights
Strong verbal communication skills under pressure
Meticulous data entry accuracy during live calls
Willingness to sign Official Secrets Act declaration
Ability to obtain client security clearance
Nice-to-have
Prior contact centre or customer service experience
Calm and composed demeanour in high-stress situations
Experience with emergency protocols
Key Requirements
Singapore Citizen or Permanent Resident aged 40+
Minimum 90% attendance in classroom training
Achieve minimum score of 85% in end-of-training assessment