Contribute to a global implementation of Salesforce.com, serving as a point of contact for administrative configuration actions, maintenance, configuration, reporting, and training
Job Summary
Contribute to a global implementation of Salesforce.com, serving as a point of contact for administrative configuration actions, maintenance, configuration, reporting, and training.
Work on Salesforce.com projects, enhancements, customization, support, and maintenance, including custom development for application integration and working closely with business users to develop requirements.
This role is critical to ongoing SFDC and digital transformation initiatives company-wide, requiring configuration and customization of an evolving global Salesforce.com Sales and Service Cloud environment.
Matching Summary
Contribute to a global implementation of Salesforce.com, serving as a point of contact for administrative configuration actions, maintenance, configuration, reporting, and training.
Skills & Requirements
Must-have
Salesforce.com Sales and Service Cloud
data management and integrations
Apex Coding and Visual Force
SOAP and REST API integration
Agile, Waterfall, or Hybrid methodologies
translate customer requirements into specifications
Nice-to-have
Service Center solutions experience
Spanish, Portuguese, Mandarin or Hindi fluency
ability to handle urgent interrupts
business acumen for process improvement
Key Requirements
8+ years of experience in Information Technology
3-5 years' experience implementing and configuring Salesforce.com
Bachelor’s in computer science or related field
Experience with Salesforce.com data migration tool Data Loader
Certified Salesforce.com Developer preferred
Up to 10% travel may be required, some international