After-Sales & Pre-Sales Service Support

AST TECHNOLOGY ASIA PTE. LTD.

Singapore
**
Strong troubleshooting and problem-solving skills
Proficiency in written and spoken english
Willingness to travel for on-site support
** AST Technology Asia Pte. Ltd. is seeking an After-Sales & Pre-Sales Service Support professional to provide technical assistance to clients before and after product sales. The ideal candidate will have experience in technical support and strong communication skills, as they will be responsible for ensuring customer satisfaction and facilitating technical solutions. **

Job Summary

  • This role bridges Sales, Technical, and Customer Service functions by providing technical support before and after product sales.
  • The professional will set up, present, and demonstrate technical solutions to new and existing clients to support sales objectives.
  • Candidates must be able to troubleshoot and resolve equipment faults both on-site and remotely to ensure operational continuity.

Matching Summary

Match Score: 75

** AST Technology Asia Pte. Ltd. is seeking an After-Sales & Pre-Sales Service Support professional to provide technical assistance to clients before and after product sales. The ideal candidate will have experience in technical support and strong communication skills, as they will be responsible for ensuring customer satisfaction and facilitating technical solutions. **

Skills & Requirements

Must-have

  • Strong troubleshooting and problem-solving skills
  • Proficiency in written and spoken English
  • Willingness to travel for on-site support

Nice-to-have

  • Interest in ProAV and IT sectors
  • Positive attitude and eagerness to learn
  • Regional language proficiency

Key Requirements

  • Diploma or Degree in Engineering, IT, or Electronics
  • 1–2 years experience in technical support or field service
  • Good communication skills with English required

Work Rights

Not specified

Tailored Resume

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