TeamSystem is a leading Tech Company in Italy and Europe with over 45 years of experience supporting digital innovation for businesses of all sizes
Job Summary
TeamSystem is a leading Tech Company in Italy and Europe with over 45 years of experience supporting digital innovation for businesses of all sizes.
The role involves managing clients at risk of churn by analyzing client history, coordinating internal departments, and rebuilding relationships with an empathetic and value-driven approach.
The company offers a dynamic, unconventional work environment with benefits such as a short workweek, flexible hybrid work, personalized welfare plans, and a strong focus on wellbeing, growth, diversity, and sustainability.
Matching Summary
TeamSystem is a leading Tech Company in Italy and Europe with over 45 years of experience supporting digital innovation for businesses of all sizes.
Skills & Requirements
Must-have
Customer care experience
CRM and ticketing tools
Problem solving orientation
Client relationship management
Autonomous task management
Nice-to-have
Growth mindset
Empathy and communication skills
Consultative approach
Flexibility and hybrid work
Innovation and inclusion values
Key Requirements
Brief experience in customer care or client management