Visitor And Engagement Tours Supervisor

Grand Canyon Education Inc

Phoenix, AZ, US
On-site
Visitor engagement strategies
Tour script and route examination
On-going training and mentorship
Train, supervise, and observe direct reports responsible for regularly occurring general campus tours across a variety of campus visitation programs and constituents, as well as GCU Day operations

Job Summary

  • Train, supervise, and observe direct reports responsible for regularly occurring general campus tours across a variety of campus visitation programs and constituents, as well as GCU Day operations.
  • Examines scripts, routes, and other tour elements regularly, ensuring all facets operate to further the quality of visitation experience, provide accurate details, and meet the unique needs of each respective tour group.
  • Regularly reviews feedback for general tour optimization and hosting operations central to visitor interaction throughout GCU Day’s events and provides supervisor with recommendations on improvement.

Matching Summary

Train, supervise, and observe direct reports responsible for regularly occurring general campus tours across a variety of campus visitation programs and constituents, as well as GCU Day operations.

Skills & Requirements

Must-have

  • Visitor engagement strategies
  • Tour script and route examination
  • On-going training and mentorship
  • Handling advanced visitor inquiries
  • Enforcing employee conduct standards

Nice-to-have

  • Enthusiasm about GCU community
  • Professional development enrichment

Key Requirements

  • Bachelor's degree from accredited institution
  • Not delinquent on federal student loan
  • Pass pre-employment background investigation

Work Rights

Not specified

Tailored Resume

Cover Letter