Marketing Technologies Solution Owner : Customer Service / Case Management
Roche UK
Basel, Switzerland
Marketing technologies ecosystem
Crm/service platforms
Scaled agile (safe)
As a MarTech Solution Owner, you will be the strategic architect of this evolution, leading a global transformation that harmonizes technology across Roche Pharma
Job Summary
As a MarTech Solution Owner, you will be the strategic architect of this evolution, leading a global transformation that harmonizes technology across Roche Pharma.
You will lead and mentor a high-performing team of Product Managers and Business Process Managers, fostering a culture of empowerment and agility.
You will join a team where 'Advanced Analytics' isn’t just a buzzword—it’s the engine driving business insights.
Matching Summary
As a MarTech Solution Owner, you will be the strategic architect of this evolution, leading a global transformation that harmonizes technology across Roche Pharma.
Skills & Requirements
Must-have
Marketing Technologies ecosystem
CRM/Service platforms
Scaled Agile (SAFe)
DevOps environments
large-scale go-to-market transformations
Nice-to-have
visionary leader
one-enterprise mindset
emerging technologies (AI, automation)
culture of empowerment and agility
Key Requirements
5–10 years in Pharma/Biotech
deep domain knowledge in Customer Service, Case Management, and Medical Inquiries