Government Program Director (east Zone)

Philips

East Zone, US
Base: $151,000 to $270,000; bonus/equity: annual i...
Fully remote
National enterprise strategic government accounts
Customer satisfaction and government compliant service delivery
Lead customer relationship and strategy
The Government Program Director will manage National Enterprise strategic government accounts aligning customer expectations and government compliant service delivery

Job Summary

  • The Government Program Director will manage National Enterprise strategic government accounts aligning customer expectations and government compliant service delivery.
  • Expect 50% travel via car/air/train/bus for customer strategy sessions and Executive Business Reviews.
  • Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.

Matching Summary

The Government Program Director will manage National Enterprise strategic government accounts aligning customer expectations and government compliant service delivery.

Salary

Base: $151,000 to $270,000; Bonus/Equity: annual incentive bonus, sales commission or long-term incentives may be offered; Benefits: comprehensive Philips Total Rewards benefits program

Skills & Requirements

Must-have

  • National Enterprise strategic government accounts
  • Customer satisfaction and government compliant service delivery
  • Lead customer relationship and strategy
  • Virtual Care hardware/software implementation
  • Digital Health Transformation
  • Service Delivery and Program management

Nice-to-have

  • Operational Excellence
  • Process Improvement
  • Customer Success retention strategy
  • Establishing and scaling multi-modality programs

Key Requirements

  • 10+ years experience in Service Leadership role
  • Bachelor’s degree required
  • US work authorization required
  • Reside in or within commuting distance to East Zone

Work Rights

US work authorization

Tailored Resume

Cover Letter