Customer Service Representative

Petz Plaza

Paws Plaza, NM, United States
Base: $16.00–$16.50ph; bonus/equity: tips; benefit...
Answering phones and multi-tasking
Handling cash and cards
Responding to complaints professionally
We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP

Job Summary

  • We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, managing check-ins/outs, handling complaints, and maintaining a clean lobby.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $16.00–$16.50/hour plus tips.

Matching Summary

We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP.

Salary

Base: $16.00–$16.50/hour; Bonus/Equity: tips; Benefits: part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • answering phones and multi-tasking
  • handling cash and cards
  • responding to complaints professionally
  • keeping lobby clean and welcoming
  • supporting team members when needed

Nice-to-have

  • fluent in human and hound
  • concierge and chaos coordinator
  • pet-obsessed professionals
  • revolutionizing the pet industry
  • elevate the love and lives of pet families

Key Requirements

  • High school diploma or equivalent
  • 1+ year customer service experience preferred
  • Availability on evenings, weekends, and holidays
  • Ability to lift 40 lbs
  • Must be able to stand, walk, climb stairs

Work Rights

Not specified

Tailored Resume

Cover Letter