Customer Service Representative

Livingston Animal Hospital

Cisco, TX, United States
On-site
Professional phone etiquette
Prioritize and complete tasks
Problem solve and adapt
Livingston Animal Hospital is seeking a Client Service Representative to serve as the first point of contact for clients, ensuring positive interactions through excellent customer service. The role requires strong communication skills, multitasking abilities, and a compassionate demeanor, with preferred experience in veterinary practices

Job Summary

  • As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression.
  • Operates multiple-line telephone system. Answers incoming calls, places, callers on hold, transfers calls, and pages staff members appropriately.
  • At AmeriVet, we’re committed to your growth, development, well-being, and success.

Matching Summary

Match Score: 85

Livingston Animal Hospital is seeking a Client Service Representative to serve as the first point of contact for clients, ensuring positive interactions through excellent customer service. The role requires strong communication skills, multitasking abilities, and a compassionate demeanor, with preferred experience in veterinary practices.

Skills & Requirements

Must-have

  • professional phone etiquette
  • prioritize and complete tasks
  • problem solve and adapt
  • computer efficiency
  • detail-oriented

Nice-to-have

  • empathize with clients
  • compassionate and well-mannered
  • calm and collected in emergencies

Key Requirements

  • HS Diploma or educational equivalent
  • One year of customer service representative experience
  • Experience with Veterinary Electronic Medical Records
  • Knowledge of veterinary medical terminology

Work Rights

Not specified

Tailored Resume

Cover Letter