Enterprise Solutions Engineer

Workshop

Omaha, United States
On-site
Customer-facing technical role
Enterprise technical foundation
Microsoft 365 and/or google workspace
Workshop is seeking an Enterprise Solutions Engineer to manage the technical lifecycle of their enterprise customers, ensuring the software meets complex needs and collaborating with various teams. The ideal candidate should possess a strong technical background in enterprise environments and experience in customer-facing roles

Job Summary

  • This role is responsible for the entire technical lifecycle of our most complex accounts, from initial implementation through long-term evolution and plays a key role in shaping how Workshop’s product supports enterprise-scale needs.
  • As an Enterprise Solutions Engineer, you will sit at the intersection of Customer Success, Product, and Engineering, owning complex technical setups, designing scalable solutions, and influencing product direction based on real customer needs.
  • Competitive compensation, healthcare, stock options, 401k, unlimited vacation, and a flexible work environment are offered.

Matching Summary

Match Score: 85

Workshop is seeking an Enterprise Solutions Engineer to manage the technical lifecycle of their enterprise customers, ensuring the software meets complex needs and collaborating with various teams. The ideal candidate should possess a strong technical background in enterprise environments and experience in customer-facing roles.

Skills & Requirements

Must-have

  • Customer-facing technical role
  • Enterprise technical foundation
  • Microsoft 365 and/or Google Workspace
  • Identity and access management solutions
  • Systems thinking and technical tradeoffs
  • Communicate complex technical concepts

Nice-to-have

  • Influence without authority
  • Leverage AI tools for analysis
  • Proactive and detail-oriented mindset

Key Requirements

  • Experience in a customer-facing technical role
  • Strong technical foundation in enterprise environments
  • Experience supporting or integrating with enterprise systems
  • Familiarity with enterprise change management processes

Work Rights

Not specified

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