Not specified; not specified; hybrid work, adaptab...
Hybrid - minimum of 3 days in the office per week
Fluent english and local language skills
1-2 years customer support experience
Crm/prm knowledge (salesforce)
Zebra Technologies is seeking a Channel Partner Support Representative II in São Paulo, Brazil, to serve as a central contact for partners and sales personnel regarding the PartnerConnect program. The role entails providing support, training, and issue resolution, while requiring strong customer service skills and CRM knowledge
Job Summary
The role serves as the primary point of contact for Zebra's partner community and sales team regarding the PartnerConnect program.
Responsibilities include managing partner onboarding, troubleshooting tool access issues, and ensuring data accuracy for distributors.
The position offers a hybrid work model requiring a minimum of three days onsite per week at the São Paulo office.
Matching Summary
Match Score: 85
Zebra Technologies is seeking a Channel Partner Support Representative II in São Paulo, Brazil, to serve as a central contact for partners and sales personnel regarding the PartnerConnect program. The role entails providing support, training, and issue resolution, while requiring strong customer service skills and CRM knowledge.
Salary
Not specified; Not specified; Hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, annual well-being day
Skills & Requirements
Must-have
Fluent English and local language skills
1-2 years customer support experience
CRM/PRM knowledge (Salesforce)
Onsite presence in São Paulo office
PartnerConnect program administration
Nice-to-have
Strong problem-solving abilities
Excellent time and task management
Awareness of regional cultural differences
Calm and confident telephone manner
Team player with action-oriented mindset
Key Requirements
BA/BS degree or equivalent work experience
Minimum 1-2 years in customer support and administration