Customer Experience Associate

TD

Cornwall, Ontario, Canada
Base: $22.00 - $27.21 cad; bonus/equity: not speci...
Process financial transactions accurately
Customer service and relationship building
Promote banking products and solutions
At TD Canada Trust, we strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions

Job Summary

  • At TD Canada Trust, we strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • The role involves processing financial transactions, recommending banking solutions tailored to customer needs, and delivering quality customer experiences while promoting operational improvements.
  • TD offers a comprehensive Total Rewards package including base salary, variable compensation, health benefits, savings programs, paid time off, career development, and recognition programs.

Matching Summary

At TD Canada Trust, we strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.

Salary

Base: $22.00 - $27.21 CAD; Bonus/Equity: Not specified; Benefits: Health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts

Skills & Requirements

Must-have

  • Process financial transactions accurately
  • Customer service and relationship building
  • Promote banking products and solutions
  • Use of MS Office and internet
  • Maintain confidentiality and discretion
  • Achieve business goals and objectives

Nice-to-have

  • Strong organizational and time management skills
  • Dynamic verbal and written communication
  • Teamwork and collaboration
  • Initiative and detail oriented
  • Participate in personal performance development
  • Promote diverse and equitable work environment

Key Requirements

  • High School diploma or equivalent
  • 1+ years relevant experience
  • Undergraduate degree is an asset
  • Ability to handle multiple tasks and priorities
  • Strong customer experience skills
  • Work location subject to provincial employment regulations

Work Rights

Not specified

Tailored Resume

Cover Letter