The Leader of the Treasury & Payments Service Delivery Team is responsible for driving operational excellence across all global treasury and payment support functions
Job Summary
The Leader of the Treasury & Payments Service Delivery Team is responsible for driving operational excellence across all global treasury and payment support functions.
This role combines strategic oversight with hands-on leadership, focusing on service performance, continuous improvement, stakeholder engagement, and operational resilience.
The team partners closely with Product, Technology, Finance, Client Services, and external banking providers to ensure seamless execution of payment flows and treasury operations.
Matching Summary
The Leader of the Treasury & Payments Service Delivery Team is responsible for driving operational excellence across all global treasury and payment support functions.
Skills & Requirements
Must-have
Treasury and Payments Service Delivery
operational excellence
high-quality services
regulatory, operational and risk standards
payment processing and settlement operations
continuous improvement initiatives
Nice-to-have
strategic oversight with hands-on leadership
collaborative team environment
proactive problem-solving
fast-paced global environment
Key Requirements
Extensive experience in Service Delivery within a FinTech organisation
Demonstrated ability to lead and inspire high-performing service delivery teams
Rigorous approach to operational controls, risk management, and regulatory awareness
Excellent analytical and problem-solving skills
Proven track record of driving operational improvements, automation, and process optimisation
Strong stakeholder management skills
Clear, confident communication skills
Experience working in a fast-paced global environment