Senior Career Management Specialist

EML

Sydney, Australia
Fully remote
Front-line service delivery
Client relationship management
Program quality assurance
The Senior Career Management Specialist role is responsible for working directly with customers and participants who purchase programs and/or participate in Career Management Programs

Job Summary

  • The Senior Career Management Specialist role is responsible for working directly with customers and participants who purchase programs and/or participate in Career Management Programs.
  • This role will ensure that services delivered are consistent with quality and service standards set as well as being pro-active in informing the improvement of services or alternative ways of working to deliver maximum outcomes.
  • EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other and Flexibility to work from home to support work/life balance.

Matching Summary

The Senior Career Management Specialist role is responsible for working directly with customers and participants who purchase programs and/or participate in Career Management Programs.

Skills & Requirements

Must-have

  • front-line service delivery
  • client relationship management
  • program quality assurance
  • career change guidance

Nice-to-have

  • foster a learning culture
  • celebrates diversity and inclusion
  • supportive team environment

Key Requirements

  • 5 years' experience in HR, Career Management, Coaching, Recruitment, or Employment Placement
  • Degree qualified in HR, Recruitment, Career Management or similar
  • 2 years' experience in a supervisory capacity
  • Current driver's licence

Work Rights

Not specified

Tailored Resume

Cover Letter