Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer
Job Summary
Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer.
You'll provide exceptional support throughout the customer lifecycle, handling administration, order management, quotations, and master data maintenance.
This role offers professional development opportunities while contributing to groundbreaking scientific advances.
Matching Summary
Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer.
Skills & Requirements
Must-have
Customer service experience
Order management and administration
Proficiency in Microsoft Office
ERP and CRM system experience
Strong organizational skills
Attention to detail
Ability to handle escalations professionally
Nice-to-have
Positive collaborative mindset
Cross-functional team collaboration
Problem-solving abilities
Experience in data accuracy and quality control
Judgment and diplomacy in customer interactions
Willingness to participate in cross-training
Key Requirements
Customer service experience in shared service center or multinational
Preferred fields of study: Business Administration or Science
Strong written and verbal English communication skills
Experience with ERP and CRM platforms preferred
Consistent record of meeting performance metrics
Ability to work independently and handle ambiguity