Customer Support Specialist - Ki-software (m/w/d)

MEDIFOX DAN by Resmed

Sankt Augustin, Germany
Fully remote
Customer support for ai modules
Technical understanding and curiosity for ai
Experience in customer contact
In this role, you will be part of a dedicated support team that integrates our AI-based modules into products like Medifox, ResMed, Bright Tree, and MatrixCare

Job Summary

  • In this role, you will be part of a dedicated support team that integrates our AI-based modules into products like Medifox, ResMed, Bright Tree, and MatrixCare.
  • We offer flexibility with a digital application process and the possibility of remote work, along with various benefits such as Hansefit, EGYM Wellpass, childcare support, or a JobRad subsidy.
  • We are looking for someone who loves technology, enjoys contributing ideas, and wants to not only help customers but also inspire them.

Matching Summary

In this role, you will be part of a dedicated support team that integrates our AI-based modules into products like Medifox, ResMed, Bright Tree, and MatrixCare.

Skills & Requirements

Must-have

  • Customer support for AI modules
  • Technical understanding and curiosity for AI
  • Experience in customer contact
  • Empathic and solution-oriented communication

Nice-to-have

  • Creative thinking and broad perspective
  • Passion for technology
  • Desire to inspire customers

Key Requirements

  • Experience in customer support
  • Independent work style

Work Rights

Not specified

Tailored Resume

Cover Letter