The role involves delivering managed services for Oracle Cloud clients while ensuring exceptional quality service and addressing client concerns
Job Summary
The role involves delivering managed services for Oracle Cloud clients while ensuring exceptional quality service and addressing client concerns.
Candidates must possess strong problem-solving abilities with proven expertise in incidents, service requests, and configuration changes within Oracle Fusion Cloud.
The position requires maintaining strong client relationships, monitoring service performance metrics, and collaborating with cross-functional teams for seamless delivery.
Matching Summary
The role involves delivering managed services for Oracle Cloud clients while ensuring exceptional quality service and addressing client concerns.
Skills & Requirements
Must-have
6 to 9 years Oracle HCM expertise
Fast Formulas for Payroll and Time
BIP/OTBI Reports and Integrations
SQL and PL/SQL database skills
Fusion HCM Architecture knowledge
Nice-to-have
Oracle Integration Cloud (OIC) experience
Visual Builder Redwood pages proficiency
Oracle Cloud Infrastructure (OCI) knowledge
Fin and SCM modules hands-on experience
ITIL service management framework knowledge
Key Requirements
Bachelor's degree in IT or Business Administration