Client Operations Specialist

AHEAD

United States, United States
On-site
Client service and daily attention
Pre and post-sales contact
Long-term client relationships
AHEAD is seeking a Client Operations Specialist responsible for enhancing customer satisfaction and profit margins through strong client relationships. The ideal candidate will work closely with Client Directors to provide exceptional service, ensuring a positive experience for assigned accounts

Job Summary

  • The Client Operations Specialist is responsible for assisting assigned Client Directors in protecting and increasing the Gross Profit Margin (GPM) and customer satisfaction through a heightened level of client service and daily attention.
  • Develops and maintains strong pre and post-sales contact with assigned company Accounts in order to facilitate positive and productive long-term relationships.
  • At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard.

Matching Summary

Match Score: 80

AHEAD is seeking a Client Operations Specialist responsible for enhancing customer satisfaction and profit margins through strong client relationships. The ideal candidate will work closely with Client Directors to provide exceptional service, ensuring a positive experience for assigned accounts.

Skills & Requirements

Must-have

  • Client service and daily attention
  • Pre and post-sales contact
  • Long-term client relationships
  • MST/PST time zone

Nice-to-have

  • Culture of belonging
  • Valued perspectives and voices
  • Empowerment to drive change

Key Requirements

  • Must be in MST/PST

Work Rights

Not specified

Tailored Resume

Cover Letter