The Salesforce Data 360 and Agentforce Support team is comprised of highly skilled technical engineers who have a passion for making customers successful
Job Summary
The Salesforce Data 360 and Agentforce Support team is comprised of highly skilled technical engineers who have a passion for making customers successful.
In your role as a Agentforce and Data 360 Support Engineer, you are the first point of contact for customers experiencing challenges navigating and implementing Data 360 and Agentforce products.
The typical base salary range for this position is $80,900 - $122,300 annually.
Matching Summary
The Salesforce Data 360 and Agentforce Support team is comprised of highly skilled technical engineers who have a passion for making customers successful.
Salary
Base: $80,900 - $122,300 annually; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), employee stock purchasing program
Skills & Requirements
Must-have
Salesforce Data 360
Agentforce products
technical expertise
analytical troubleshooting
customer experience management
knowledge content creation
Nice-to-have
passion for customer success
team collaboration
community involvement
bilingual proficiency
Key Requirements
Salesforce and/or CRM applications experience
API / programming experience
Big data experience
Database concepts, Data management, SQL
Customer Support or Customer Service experience
Salesforce Developer, Agentforce, Data 360 Certifications