Onboarding Specialist

Focus Financial Partners

Toronto, Canada
Base: $60,000-65,000 cad; bonus/equity: annual cas...
On-site
Client onboarding experience
Account setup and training
Processing investment account paperwork
Welcome new clients and guide them through the onboarding experience

Job Summary

  • Welcome new clients and guide them through the onboarding experience.
  • Prepare, track, and process investment account paperwork for account openings, transfers, updates, and related activities across multiple custodians in both Canada and the U.S.
  • Identify opportunities to improve workflows and enhance the client experience; help document and update standard operating procedures.

Matching Summary

Welcome new clients and guide them through the onboarding experience.

Salary

Base: $60,000-65,000 CAD; Bonus/Equity: annual cash bonus; Benefits: comprehensive benefits package

Skills & Requirements

Must-have

  • Client onboarding experience
  • Account setup and training
  • Processing investment account paperwork
  • Managing high volume tasks
  • Collaborating with client teams

Nice-to-have

  • Client-first mindset
  • Collaborative attitude
  • Willingness to learn

Key Requirements

  • Bachelor's Degree in Business, Finance, or related field
  • Strong attention to detail
  • Comfort working with structured processes
  • Clear communication skills
  • Ability to manage multiple tasks and deadlines

Work Rights

Not specified

Tailored Resume

Cover Letter