Service Desk Travel Technician

Auto Club Enterprises

Costa Mesa, CA, United States
Base: $26.91 - $35.84; bonus/equity: incentive pro...
Sabre and apollo gds expert
Advanced fare construction and optimization
Gds branch setup and pcc management
This position plays a vital role in delivering high-quality technical and travel-related support across multiple locations, requiring an experienced Travel Air GDS expert

Job Summary

  • This position plays a vital role in delivering high-quality technical and travel-related support across multiple locations, requiring an experienced Travel Air GDS expert.
  • Key responsibilities include managing GDS operations, air booking, fare optimization, PNR migration oversight, and PCC consolidation.
  • Benefits include health coverage, 401(K) with company match and Pension, tuition assistance, floating holidays, PTO, paid parental leave, wellness programs, and employee discounts.

Matching Summary

This position plays a vital role in delivering high-quality technical and travel-related support across multiple locations, requiring an experienced Travel Air GDS expert.

Salary

Base: $26.91 - $35.84; Bonus/Equity: Incentive program based upon achievement; Benefits: Remarkable benefits package

Skills & Requirements

Must-have

  • Sabre and Apollo GDS expert
  • Advanced fare construction and optimization
  • GDS branch setup and PCC management
  • Airline contract interpretation
  • PNR management and queue processing

Nice-to-have

  • Excellent communication and customer service
  • Thrives in dynamic environments
  • Analytical strength and commercial insight

Key Requirements

  • Proven experience as a Travel Air GDS Expert (Sabre, required)
  • Strong background in fare construction, fare optimization, ticketing, and air booking
  • Hands-on experience with GDS branch setup, PCC/Office ID management, user configuration, and QC processes
  • Deep knowledge of IATA, airline fare structures, NDC, and distribution practices
  • Experience with travel data tools (e.g., MIDT, ARC, PRISM, Backoffice Accounting)
  • Experience working in a TMC or corporate travel environment
  • Travel Agent industry certifications are preferred

Work Rights

Not specified

Tailored Resume

Cover Letter