The Technical Support Engineer will represent the voice of the customer and operate as a single point of contact, between the Field Application Engineers and the Data Platforms Engineers
Job Summary
The Technical Support Engineer will represent the voice of the customer and operate as a single point of contact, between the Field Application Engineers and the Data Platforms Engineers.
Motion Applied offer s a hybrid working policy, with this role involving working co-located in our Victoria Gate office at least 2 days per week.
In return for everything you bring to the table, we can ensure an exciting, challenging role in a dynamic business surrounded by some of the best people in their respective fields.
Matching Summary
The Technical Support Engineer will represent the voice of the customer and operate as a single point of contact, between the Field Application Engineers and the Data Platforms Engineers.
Skills & Requirements
Must-have
2nd line technical support
Issue troubleshooting and reproduction
Customer representation
Data Platforms
Telemetry Linked Acquisition System
Nice-to-have
Self-starters
Growth-orientated company
Flexible working options
Entrepreneurial approach
Key Requirements
Technical Support experience
Excellent communication skills
Ability to characterize software problems
Systematic approach to debugging
Upper Second-Class Honours Degree (2:1) or equivalent experience