Customer Service Representative

Zeiss Group

Guangzhou, China
Customer relationship management
Sales order processing
Complaint handling
The role involves building strong relationships with customers. The representative will handle sales orders and follow up on production and delivery. Additionally, they will manage customer complaints and ensure high levels of customer satisfaction

Job Summary

  • The role involves building strong relationships with customers. The representative will handle sales orders and follow up on production and delivery. Additionally, they will manage customer complaints and ensure high levels of customer satisfaction.

Matching Summary

The role involves building strong relationships with customers. The representative will handle sales orders and follow up on production and delivery. Additionally, they will manage customer complaints and ensure high levels of customer satisfaction.

Skills & Requirements

Must-have

  • Customer relationship management
  • Sales order processing
  • Complaint handling
  • KPI reporting
  • Data maintenance in U8 system

Nice-to-have

  • Process management experience
  • Project management experience
  • Customer satisfaction focus

Key Requirements

  • Experience in customer relationship management
  • Experience in process management
  • Experience in project management

Work Rights

Not specified

Tailored Resume

Cover Letter