Applications Development Senior Supervisor

Citigroup

Chennai, Tamil Nadu, India
**
5 years technical support experience
Jira and confluence hands-on experience
Linux shell scripting and server management
** Citigroup is seeking an Applications Development Senior Supervisor in Chennai, Tamil Nadu, to lead technical support for Collaboration Services like Jira and Confluence. The ideal candidate will have substantial experience in technical support and a strong understanding of collaboration technology stacks, especially transitioning from on-premise to SaaS solutions. **

Job Summary

  • This role offers a challenging opportunity to work on Collaboration Services like Jira and Confluence within a global team of over 230,000 dedicated people.
  • The position involves supporting the migration from on-premise solutions to SaaS while ensuring secure development environments and improving user experiences.
  • Candidates will be responsible for troubleshooting technical issues, managing infrastructure stability, and adopting new technologies including AI to enhance operational efficiency.

Matching Summary

Match Score: 75

** Citigroup is seeking an Applications Development Senior Supervisor in Chennai, Tamil Nadu, to lead technical support for Collaboration Services like Jira and Confluence. The ideal candidate will have substantial experience in technical support and a strong understanding of collaboration technology stacks, especially transitioning from on-premise to SaaS solutions. **

Skills & Requirements

Must-have

  • 5 years technical support experience
  • Jira and Confluence hands-on experience
  • Linux shell scripting and server management
  • Java programming knowledge
  • LDAP and Active Directory administration
  • Oracle or SQL Server database skills
  • SaaS service management experience

Nice-to-have

  • ServiceNow software management experience
  • AI concepts for developer experience
  • Self-starter and effective communicator
  • Root cause analysis capabilities
  • Global distributed platform support

Key Requirements

  • Bachelor's Degree in Computer Science or Related Field
  • Minimum 5 years of technical support experience
  • At least 1 year hands-on experience with collaboration technology stack
  • 2+ years experience with Linux, Java, LDAP, and databases

Work Rights

Not specified

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