Membership Desk Part Time

BJ's Wholesale Club

Base: $16.75 - $20.52 ph; bonus/equity: not specif...
Part-time onsite
Execute membership acquisition and renewal processes
Resolve member concerns and deescalate issues
Maintain gold club standards for cleanliness and stocking
BJ’s Wholesale Club is seeking a part-time Membership Desk associate to enhance customer service by promoting and managing membership programs. Ideal candidates should possess customer service experience and demonstrate a commitment to teamwork and member satisfaction. ###

Job Summary

  • The role is responsible for executing membership acquisition, renewals, upgrades, and cross-selling BJ's loyalty programs while handling merchandise returns and exchanges.
  • Team members must deliver superior customer service by greeting members, anticipating needs, and resolving inquiries regarding memberships and credit cards.
  • Employees are expected to maintain a safe, positive, and clean environment while adhering to daily GOLD club standards for merchandising and signage.

Matching Summary

Match Score: 75

BJ’s Wholesale Club is seeking a part-time Membership Desk associate to enhance customer service by promoting and managing membership programs. Ideal candidates should possess customer service experience and demonstrate a commitment to teamwork and member satisfaction. ###

Salary

Base: $16.75 - $20.52 per hour; Bonus/Equity: Not specified; Benefits: Weekly pay, free memberships, health benefits, 401(k) match, stock purchase plan

Skills & Requirements

Must-have

  • Execute membership acquisition and renewal processes
  • Resolve member concerns and deescalate issues
  • Maintain GOLD club standards for cleanliness and stocking

Nice-to-have

  • Prior front line or sales experience preferred
  • Basic math skills preferred
  • Computer proficiency preferred
  • High energy and determination in sales pitches
  • Ability to work collaboratively in a team environment

Key Requirements

  • Prior front line/customer service or sales experience preferred
  • Basic math skills preferred
  • Computer proficiency preferred

Work Rights

Not specified

Tailored Resume

Cover Letter