Cer, Value Buds

Nova Cannabis

London, ON, Canada
Customer service experience
Retail and/or hospitality experience
Product and service knowledge
Nova Cannabis Inc. is a national cannabis retailer operating primarily via its Value Buds banner with a mission to deliver compelling value to cannabis consumers

Job Summary

  • Nova Cannabis Inc. is a national cannabis retailer operating primarily via its Value Buds banner with a mission to deliver compelling value to cannabis consumers.
  • Customer Experience Representatives will be responsible for ensuring the store is in tip-top shape, becoming masters in cannabis knowledge, and sharing this with customers.
  • The role requires engaging with customers, educating them about products, participating in merchandising, maintaining store cleanliness, and completing transactions.

Matching Summary

Nova Cannabis Inc. is a national cannabis retailer operating primarily via its Value Buds banner with a mission to deliver compelling value to cannabis consumers.

Skills & Requirements

Must-have

  • customer service experience
  • retail and/or hospitality experience
  • product and service knowledge
  • POS system operation
  • inventory management
  • cash and loss prevention procedures

Nice-to-have

  • charismatic and engaging
  • creative problem solver
  • passionate about customer experience
  • team player
  • high level of discretion

Key Requirements

  • Minimum 2 years customer service experience
  • Minimum 2 years retail/hospitality experience
  • High School Diploma or equivalent
  • Valid SellSafe certification
  • Valid Qualified Cannabis Worker certification
  • Must pass Criminal Record Check
  • Must be 18 years of age or older

Work Rights

Not specified

Tailored Resume

Cover Letter