Guest Experience Agent (saudi National)

FAENA The Red Sea

Red Sea, Saudi Arabia
**
Fluent english and arabic communication
Minimum 1 year luxury hotel experience
Opera pms system proficiency
** FAENA The Red Sea is seeking a Guest Experience Agent to provide exceptional service and create memorable experiences for guests in a luxury hospitality setting. The ideal candidate should have previous experience in front office or guest relations, possess strong communication skills, and be passionate about delivering high-quality service. **

Job Summary

  • The role serves as the primary point of connection for guests, ensuring every interaction is seamless and personalized.
  • Candidates must deliver exceptional front office service aligned with Forbes standards while managing arrivals, departures, and special requests.
  • This position requires acting as a key liaison between various resort departments to create transformative experiences for visitors.

Matching Summary

Match Score: 75

** FAENA The Red Sea is seeking a Guest Experience Agent to provide exceptional service and create memorable experiences for guests in a luxury hospitality setting. The ideal candidate should have previous experience in front office or guest relations, possess strong communication skills, and be passionate about delivering high-quality service. **

Skills & Requirements

Must-have

  • Fluent English and Arabic communication
  • Minimum 1 year luxury hotel experience
  • Opera PMS system proficiency

Nice-to-have

  • Forbes standards understanding
  • Upselling and revenue generation skills
  • VIP guest relationship management
  • Cultural sensitivity and adaptability

Key Requirements

  • Diploma or degree in Hospitality Management preferred
  • Strong problem-solving and organizational skills
  • Discreet handling of sensitive guest information

Work Rights

Saudi National required

Tailored Resume

Cover Letter