Senior Technical Account Manager

Workday

Warsaw, Poland
Base: zł193,800 pln - zł290,600 pln; bonus/equity:...
Hybrid (at least 50% of time in-office or field)
7+ years product support experience
5+ years complex saas implementation
Strong technical background in hcm payroll financials
Workday is seeking a Senior Technical Account Manager to join their team in Warsaw, Poland. The role requires a blend of technical expertise and strong customer relationship skills to support large enterprise accounts, ensuring alignment with business objectives and proactive issue resolution

Job Summary

  • The role involves acting as the primary point of contact for strategic customers to ensure business objectives are met.
  • Candidates must possess strong technical acumen to navigate challenges with large and complex enterprise software solutions.
  • Workday offers a flexible work approach requiring at least half of the time to be spent in-office or with customers.

Matching Summary

Match Score: 85

Workday is seeking a Senior Technical Account Manager to join their team in Warsaw, Poland. The role requires a blend of technical expertise and strong customer relationship skills to support large enterprise accounts, ensuring alignment with business objectives and proactive issue resolution.

Salary

Base: zł193,800 PLN - zł290,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package described

Skills & Requirements

Must-have

  • 7+ years product support experience
  • 5+ years complex SaaS implementation
  • Strong technical background in HCM Payroll Financials
  • Experience with large enterprise accounts
  • Fluent spoken and written English

Nice-to-have

  • Fluent in German French or Spanish
  • C-level engagement experience
  • History of successful issue resolution
  • Cross-functional collaboration skills
  • Positive attitude in fast-paced environments

Key Requirements

  • BS or MS in Technical Degree or equivalent experience
  • 7+ years in product support or consulting
  • 5+ years managing complex SaaS solutions
  • English fluency required

Work Rights

Not specified

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