Service Operation Manager 工地经理 - 广州

KONE International

Guangzhou, China
Not specified
4+ years management experience
Elevator installation or maintenance background
Team leadership and talent development
KONE International is seeking a Service Operation Manager for their Guangzhou location, responsible for ensuring high customer satisfaction and effective service operations. The role demands strong management skills, particularly in maintenance and safety, along with a commitment to team leadership and continuous improvement

Job Summary

  • The role requires leading a regional maintenance team to ensure high levels of customer satisfaction and timely resolution of service issues.
  • Candidates must oversee safety compliance, manage operational costs, and drive the growth of existing maintenance contracts through effective team leadership.
  • KONE values an innovative culture where employee engagement, sustainability, and ethical business practices are integral to daily operations.

Matching Summary

Match Score: 75

KONE International is seeking a Service Operation Manager for their Guangzhou location, responsible for ensuring high customer satisfaction and effective service operations. The role demands strong management skills, particularly in maintenance and safety, along with a commitment to team leadership and continuous improvement.

Skills & Requirements

Must-have

  • 4+ years management experience
  • Elevator installation or maintenance background
  • Team leadership and talent development
  • Safety compliance and quality control
  • Customer relationship management
  • Cost control and operational efficiency

Nice-to-have

  • Experience with KONE systems preferred
  • Strong problem-solving skills
  • Collaborative working culture fit
  • Sustainability mindset
  • Strategic process improvement skills

Key Requirements

  • Associate degree minimum, Bachelor's preferred
  • 4+ years relevant management experience
  • 2+ years KONE installation/maintenance experience
  • Proven track record in team building and retention

Work Rights

Not specified

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