Trios Onboarding & Customer Support Consultant – Australia

3Shape AS

Sydney, Australia
Base: $65,000-75,000 aud py; bonus/equity: not spe...
On-site
Remote onboarding program delivery
Technical support for hardware and software
Customer training and guidance
3Shape is a global Danish tech company providing 3D scanning and software solutions for the dental industry with over 25 years of leadership

Job Summary

  • 3Shape is a global Danish tech company providing 3D scanning and software solutions for the dental industry with over 25 years of leadership.
  • The role involves delivering structured remote onboarding, training, and technical support to customers across Australia and New Zealand, ensuring successful product adoption.
  • Employees benefit from a competitive salary, hybrid work flexibility, a supportive international team, and opportunities for professional growth.

Matching Summary

3Shape is a global Danish tech company providing 3D scanning and software solutions for the dental industry with over 25 years of leadership.

Salary

Base: $65000-75000 AUD per year; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Remote onboarding program delivery
  • Technical support for hardware and software
  • Customer training and guidance
  • CRM documentation and case management
  • Afternoon shift work 11:00 AM to 7:00 PM
  • Hybrid working model with office and home days

Nice-to-have

  • Dental industry knowledge
  • Experience with TRIOS intraoral scanner
  • CAD/CAM experience
  • Multicultural and international environment
  • Knowledge sharing and collaboration
  • Strong customer communication skills

Key Requirements

  • Dental background preferred
  • Bachelor of Science or Engineering preferred
  • Fluent English required
  • Experience with TRIOS intraoral scanner preferred

Work Rights

Not specified

Tailored Resume

Cover Letter