Job Summary

• As an IT ServiceDesk agent, you will be the first point of contact for IT support across our organization.
• You’ll assist colleagues via phone, chat, email, and our ticketing system, ensuring their technical issues are resolved efficiently and with empathy.
• We support your professional growth through onboarding, ongoing training, mentorship, and opportunities to advance within the IT organization.

Matching Summary

Skills & Requirements

Key Requirements

• Bachelor’s degree or equivalent professional experience
• Strong communication skills
• Excellent organizational skills
• Proactive approach to learning
• Punctuality and administrative skills
• Affinity with IT

Work Rights