Service Advisor

Truck Stops (NZ) Ltd

Invercargill, New Zealand
Customer service
Workshop job management
Warranty claims processing
This role will involve making bookings, opening & closing workshop jobs, preparing job cards, and processing warranty claims within specified timeframes

Job Summary

  • This role will involve making bookings, opening & closing workshop jobs, preparing job cards, and processing warranty claims within specified timeframes.
  • You will be responsible for loading the workshop to capacity, liaising with technicians, monitoring work-in-progress, and updating customers on job progress.
  • The company offers investment in leadership and career development, a supportive team, and a values-driven culture built on integrity, caring, and teamwork.

Matching Summary

This role will involve making bookings, opening & closing workshop jobs, preparing job cards, and processing warranty claims within specified timeframes.

Skills & Requirements

Must-have

  • Customer service
  • Workshop job management
  • Warranty claims processing
  • Liaising with technicians
  • Updating customers on job progress

Nice-to-have

  • Personable friendly manner
  • Can-do team attitude
  • Values-driven culture
  • Integrity caring teamwork

Key Requirements

  • Sound verbal and written communication skills
  • Impeccable time management and organisational skills
  • Professional telephone manner
  • Computer literacy and accurate data entry skills
  • Right to work checks

Work Rights

Right to work checks

Tailored Resume

Cover Letter