Customer Support Representative

Aristocrat Interactive

Auckland, New Zealand
Respond to email job requests
Build and allocate service jobs
Schedule and allocate sales jobs
The Customer Support Representative role is crucial in guaranteeing our operations run efficiently and our customers receive outstanding service

Job Summary

  • The Customer Support Representative role is crucial in guaranteeing our operations run efficiently and our customers receive outstanding service.
  • We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games.
  • We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential.

Matching Summary

The Customer Support Representative role is crucial in guaranteeing our operations run efficiently and our customers receive outstanding service.

Skills & Requirements

Must-have

  • Respond to email job requests
  • Build and allocate service jobs
  • Schedule and allocate sales jobs
  • Monitor and report on service calls
  • Respond to customer queries promptly
  • Follow up with customers
  • Adhere to WHS regulations

Nice-to-have

  • Develop rapport with collaborators
  • Professional personal presentation
  • Embrace Aristocrat values
  • Strong teammate with professionalism

Key Requirements

  • Proven background in customer support
  • Basic to intermediate Microsoft Office and Salesforce experience
  • Experience working within a team environment
  • Strong people and communication skills
  • Ability to develop rapport and constructive working relationships
  • Clear communication of ideas
  • Dedication to completing service support processes

Work Rights

Must be authorized to work in New Zealand

Tailored Resume

Cover Letter