Sr. Service Design Specialist - Remote

Jobgether

New Jersey, US
Fully remote
Principal service designer role
Customer journey enhancement
Cross-functional collaboration
The Sr. Service Design Specialist position at Jobgether is a remote role focused on enhancing customer journeys in the home financing sector. The candidate will lead service innovation and collaborate cross-functionally to align customer needs with business strategies

Job Summary

  • This role is vital to enhancing the customer journey within the financing realm and shaping experiences that impact millions.
  • You will define strategic service directions and facilitate cross-functional collaboration to ensure a seamless integration of customer needs with business objectives.
  • Your leadership will drive service innovation while creating actionable frameworks for senior leaders to navigate home financing in a digital landscape.

Matching Summary

Match Score: 85

The Sr. Service Design Specialist position at Jobgether is a remote role focused on enhancing customer journeys in the home financing sector. The candidate will lead service innovation and collaborate cross-functionally to align customer needs with business strategies.

Skills & Requirements

Must-have

  • Principal Service Designer role
  • Customer journey enhancement
  • Cross-functional collaboration
  • Strategic service direction
  • Digital landscape navigation

Nice-to-have

  • Leadership in service innovation
  • Actionable frameworks for senior leaders
  • Impact on millions of users
  • Seamless integration of needs

Work Rights

Not specified

Tailored Resume

Cover Letter