Engineer / Senior Engineer - Service

KONE ELEVATORS PTY

Coimbatore, India
Not specified (assumed hybrid based on industry norms).
Customer relationship management
Equipment safety and performance
Service repairs sales
KONE Elevators is seeking an Engineer/Senior Engineer for their service division in Coimbatore, India. The role emphasizes customer relationship management, service operations, and people management, with a focus on delivering quality service and ensuring equipment safety

Job Summary

  • The role is accountable for customer satisfaction through quality service, equipment safety, and precise communication.
  • Responsibilities include managing service operations, technician performance, and ensuring compliance with service contracts and local regulations.
  • KONE fosters an innovative and collaborative culture emphasizing employee engagement, sustainability, ethical business practices, and career growth.

Matching Summary

Match Score: 85

KONE Elevators is seeking an Engineer/Senior Engineer for their service division in Coimbatore, India. The role emphasizes customer relationship management, service operations, and people management, with a focus on delivering quality service and ensuring equipment safety.

Skills & Requirements

Must-have

  • customer relationship management
  • equipment safety and performance
  • service repairs sales
  • service contract compliance
  • technician performance management
  • planned maintenance scheduling
  • field operations cost control

Nice-to-have

  • employee engagement focus
  • sustainability culture
  • innovative and collaborative work culture
  • ethical business practices
  • career and personal development opportunities

Key Requirements

  • technician hiring and selection process experience
  • technician timesheet validation
  • management of third party inspections
  • site audit and accident investigation experience

Work Rights

Not specified

Tailored Resume

Cover Letter