Senior Support Analyst - Mulesoft

DXC Technology

Devops support environment
Mulesoft experience
Itil processes
We are seeking a Senior Support Analyst to join our team to help provide key support to a New Zealand based customer and propel our customers digital transformation journeys with human-centred design thinking and consultation

Job Summary

  • We are seeking a Senior Support Analyst to join our team to help provide key support to a New Zealand based customer and propel our customers digital transformation journeys with human-centred design thinking and consultation.
  • Working collaboratively in a team delivering support services, providing guidance to Junior/Mid-Level Support Analysts, managing support deliverables, troubleshooting and resolving technical incidents and problems.
  • As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.

Matching Summary

We are seeking a Senior Support Analyst to join our team to help provide key support to a New Zealand based customer and propel our customers digital transformation journeys with human-centred design thinking and consultation.

Skills & Requirements

Must-have

  • DevOps support environment
  • MuleSoft experience
  • ITIL processes
  • DevOps processes
  • integration platforms
  • troubleshooting skills

Nice-to-have

  • human-centred design thinking
  • reusable assets creation
  • coaching opportunities
  • learning mindset
  • flexible leave options

Key Requirements

  • At least 4 years experience in DevOps support
  • At least 2 years MuleSoft experience
  • Bachelor degree level or higher
  • NZ Citizenship required

Work Rights

NZ Citizenship required

Tailored Resume

Cover Letter