Not specified (assumed hybrid based on technical support role)
Provide technical support via phone email or onsite
Troubleshoot software or hardware issues promptly
Strong understanding of networking ip configurations
B D E TECHNOLOGY PTE. LTD. is seeking an IT Executive to provide technical support for security systems, troubleshoot issues, and ensure effective client solutions. The ideal candidate will have relevant educational qualifications and experience, particularly in the areas of CCTV and biometric systems
Job Summary
The role involves providing comprehensive technical support for security systems through various channels including phone, email, and onsite visits.
Candidates are expected to troubleshoot hardware and software issues while maintaining strong product knowledge to deliver effective client solutions.
The position requires conducting in-house product testing, performing quality checks, and providing software training to clients after installation.
Matching Summary
Match Score: 75
B D E TECHNOLOGY PTE. LTD. is seeking an IT Executive to provide technical support for security systems, troubleshoot issues, and ensure effective client solutions. The ideal candidate will have relevant educational qualifications and experience, particularly in the areas of CCTV and biometric systems.
Skills & Requirements
Must-have
Provide technical support via phone email or onsite
Troubleshoot software or hardware issues promptly
Strong understanding of networking IP configurations
Nice-to-have
Knowledge in CCTV or Biometric Access Systems
Familiarity with Hikvision Dahua TP-Link ZKTeco systems
Proactive approach in fast-paced environment
Key Requirements
Diploma or Degree in Computer Science or Information Technology
Minimum 2 years of IT or network experience
Strong communication skills for client interaction