Wavemm1 is seeking a Regional Lead for Agent Operations in Bobo-Dioulasso, Burkina Faso. The position involves overseeing agent network activities, ensuring compliance and training, and driving agent growth in alignment with the company’s mission to make Africa the first cashless continent
Job Summary
Wave is making Africa the first cashless continent by building financial services that are affordable, instantly available, and accepted everywhere.
The Regional Lead will oversee agent network acquiring and operations management, ensuring agent growth, compliance, activation, training, and liquidity.
The company offers competitive salaries, generous health insurance, parental leave, airtime reimbursement, and a supportive work environment.
Matching Summary
Match Score: 85
Wavemm1 is seeking a Regional Lead for Agent Operations in Bobo-Dioulasso, Burkina Faso. The position involves overseeing agent network activities, ensuring compliance and training, and driving agent growth in alignment with the company’s mission to make Africa the first cashless continent.
Skills & Requirements
Must-have
Agent network management
Agent acquisition and activation
Liquidity management
Risk management
Customer service standards
Nice-to-have
Proactive target achievement
Intellectual curiosity
Adaptability to change
User-centric approach
Tech-savvy
Key Requirements
Master’s degree in a related field
Fluent in French and English
Minimum 5 years managing agent networks in Burkina Faso
Minimum 2 years managing field-based teams
Experience overseeing agent network activities in upcountry regions